Frequently Asked Questions
How long does a typical home heating tank last?
Tanks installed before the late 90’s have a life expectancy of 15-20 years.
New technology has lead to breakthroughs in tank design, such as double wall and polyethylene materials, which increases the life expectancy well past 30 years. Please see our Roth Tank and Granby Tank product pages for more details about our tank products.
Can I install a home heating tank outside?
Yes, a tank can be installed outside, however exposure to the elements like rain, wind, and snow, will take a toll on the tank’s structural integrity. Certain tanks have been specifically designed for outdoor installation like the Roth or the Granby Green Shield, but still need additional protection for the filter and lines. At CommTank, we recommend finding a suitable location inside the home, or building a containment shed to protect the tank. All outdoor tanks must be placed on a poured cement pad. Please see our Aboveground Tank Installation page for our outdoor recommendations.
Are all heating oil tanks made the same?
No. First, make sure your tank is U.L. listed by looking for the label or plate with this information. Next, check to see how the tank was assembled. The tank ends on inexpensive tanks are typically welded to the body of the tank using a crimp connection instead of a lap joint. Repeated filling of a tank can cause joint fatigue on a crimp connection and could cause a rupture. We have responded to a number of oil spills where the welded joint split and the entire contents of the oil tank escaped. This is why we have chosen to install only Granby and Roth tanks because we know their products are time-tested and of high quality.
Should my fuel line be protected?
Yes. Properly protecting and insulating your fuel line is an important measure in preventing a fuel leak. A new fuel line should have a polyethylene sleeve or be installed inside a plastic conduit. We recommend installing fuel lines overhead whenever possible but if the line is installed on the floor of your basement, covering the insulated line with cement will protect it from accidental damage. See the Oil Line Upgrade page for more details.
Where should fill and vent pipes be located?
The tank fill and vent pipes should be installed no closer than 2 feet from a window, doorway or ventilation inlet so that oil fumes will not enter your home. As part of a new installation, we will caulk around the opening where the fill and vent pipes penetrate the wall to prevent pest or water entry at this point. Check out the Aboveground Tank Installation page to see our indoor recommendations.
Are homeowners required to remove existing oil tanks after converting from oil to gas?
A tank that is no longer in use must be removed and properly disposed of within 24 months in Massachusetts. A permit from the fire department is required and the tank must be taken to a licensed recycling facility. For more information please see the Massachusetts Board of Fire Prevention Regulation 527 CMR 9. In New Hampshire the State Fire Marshall adopts NFPA 31, which requires removal of any tank that is permanently disconnected. Fuel, supply, and vent lines must also be removed if no longer in use.
Is heating oil safe to work with?
Yes, but only if you have proper training. While many homeowners like to attempt do-it-yourself projects, working with fuel oil is not recommended without adequate training and equipment. Accidents involving homeowners that are transferring fuel from a neighbor or friend are more common that you would think. Pumps and containers that were not designed for fuel will leak because oil and gas will degrade rubber and plastic quickly if it’s not designed to be in contact with petroleum products. We offer a tank pump out service and provide our "CommTank Cares" program if you would prefer to donate your leftover oil. Oil recovered from tank removal work is brought back to our building, settled in a vertical tank to remove sludge and pumped through two 25-micron filters. The cleaned oil is then delivered to non-profit organizations that have signed up to receive oil from our program.
Can an unused basement oil tank affect a real estate sale?
If you want to sell your house in the future, you should have your unused oil tank removed. Most mortgage lenders are making removal of an unused oil tank a condition of sale even if the tank has been disconnected for less than 24 months. If you are purchasing a new home and want to verify that no fuel tanks still exist, an inspection of the property is recommended. Using specialized tank locating equipment we can determine if an underground tank is present or not.
Do heating oil tanks corrode from the inside out?
According to a 2-year study done in the State of Maine, of the 498 spill incidents that were reported, 17% of oil spills resulted from internal tank corrosion. Not every tank will have internal corrosion because the amount of moisture that sits on the bottom of the tank will vary depending on volume of use. A good practice for homeowners is to keep their heating tank full during the summer. Less space in the tank means less humidity allowed inside of the tank, which means less water accumulation over time.
Why should I consider removing my Underground Storage Tank (UST)?
Approximately 50% of 275-gallon 12 gauge steel tanks are estimated to develop leaks within 15 years, according to the American Petroleum Institute. Many older underground home heating tanks were never designed to withstand long-term exposure to soil and water. Even steel tanks that were specifically designed for underground use can leak if they do not have adequate corrosion protection. Home heating oil storage tank leaks can be very damaging to the environment and leaking petroleum products may contaminate the groundwater. Toxic ingredients such as benzene, toluene or xylene threaten human health by poisoning the environment and may require costly cleanup.
What is involved in the removal of a UST?
An inspection of the property is performed prior to the removal of the UST, in order to determine what is needed to prepare the site. Permits are then obtained from the local fire department. To determine the property is "dig safe" the respective companies mark the utilities to ensure safe excavating. Underground storage tanks are typically uncovered and removed using excavation equipment. The tanks are pumped out, cleaned and transported to a licensed tank yard for disposal. The remaining sludge is transported to a hazardous waste facility for disposal. Clean fill is then used to backfill the tank grave. For more information about our service please see our Underground Tank Removal page.
"Far, far exceeded my expectations for what could have been a messy and smelly job."
"All at Comm Tank made a very stressful situation for us more than manageable. The men who came to do the work were always on time, extremely polite, and hardworking."
"In 34 minutes they achieved the removal without doing any cutting inside my home! Seeing is believing, which is why I sent you, today, the photos taken of their remarkable effort."
"Recently we hired your company Comm Tank to remove an underground oil storage tank buried in our front yard for many years. We also asked you to install a new aboveground oil storage tank next to our house."
William J. Lewis.
"They left the area cleaner than they found it. They were very friendly and fully explained how the tank was to be cut and removed."
"I would recommend Commtank to anyone who needs an oil tank removed. The price for such great service was very reasonable. Truly a good experience for me and my family."
"In the 40 years that I have lived in my house I have never had anyone do so much work, rip up so much sod yet leave everything in such a clean, neat and apparently undisturbed state."
"When I called for an estimate, Margie was very informative and one of the reasons I chose CommTank to do the work."
Jack E. Meyer, M.D..
"Paul’s recommendation along with the comfort level I felt dealing with your team made my decision to choose CommTank and easy one. Should I ever hear of anyone in need of a new oil tank I would recommend CommTank without hesitation."
"I also commend Luis Diaz on his pleasant, informative phone manner when we first spoke and at the time of the site exploration. His handing of the situation convinced me to go with CommTank."
Newton Centre, Ma
"I do mean all of them…you could be proud of them and know that they represent your company in a very professional manner. In today’s world, you very rarely see this."
Billl and Barbara Clough.
"Great job, completed on time, very aware of the Safety of our tenants."
Deborah M. McClory.
"I want to thank you for the excellent work you and your crew have done at my station."
"I am emailing you with this word of “Thanks” to Comm Tank for one of the most professional companies I have used in quite sometime."
"I will recommend your company to my colleagues and clients."
"I had an oil tank removed yesterday, and the whole operation could not have gone more smoothly."
"What could have been a stressful situation actually went smoothly without any issues or surprises. I would recommend CommTank in a heart beat to anyone in need of their services."
Scott E. Lechter.
"There were many steps throughout the process and at every step I was very well informed. The scheduling, coordination and communication was simply outstanding."
"I want to thank you for your work in the oil tank removal at my mother’s house in Walpole."
"Except for the oil smell for a while, you really couldn't tell that the work had been done; EVERYTHING was neat & tidy and cleaned up both inside and out."
"Thanks for your help and the customer service that CommTank provided."
North Reading, Ma
"Your employees did a nice job and were a credit to your company in their professional work and attitude."
"Thank you for doing a very nice job!"
Prides Crossing, MA
"Your crew just left my site and they are wonderful, clean, great, and nice!"
"I would certainly recommend your company."
"These two excellent employees came early, at 7:15 a.m. Which is very appreciated by us, clients that have to leave for our jobs."
"They patched the holes left from removing the fill and vent lines like pros - I did not expect this level of service."
"Kim and I are very happy to have found you!"
"We want to tank your for a job well done while removing the underground oil tank."
"I wanted to thank you for a great job on the installation of the new fuel dispenser."
"Thank you for your donation of 200+ gallons of fuel through your CommTank Cares Program to St. Clement Parish Schools. Your generosity is certainly a help to our schools and parish."
Reverend Paulo Cumin.
"just want to express my appreciation for the excellent service that was provide to me in the removing of our 1,000 gallon underground oil tank."
"What I think I’ll never forget was how clean the basement was after the two men had removed the contaminated soil from our house. It had never looked like that!"
"Early this month your company removed my almost 40-year-old tank from my basement and installed a Roth Tank. I was extremely pleased with the results and with the crew that did the work."
"It was neat and clean and they left the area spotless. The gentleman who came back to inspect the job was kind and courteous."
"The City is extremely grateful to CommTank for its assistance in this cleanup. We believe we made a very wise choice in the selection of CommTank. Please feel free to use me as a reference for your team's pursuit of other environmental work."
Thomas G. Ambrosino.
"She called to brag about how professional the service was, and how clean and precise the installation was."
"We really appreciate the responsiveness to what was a worrying situation and the two men who performed the work were true professionals."
"This company is the best. The price was very reasonable, better than anyone else I contacted, about $300.00 less,"
"I had my oil tank and boiler removed from my home. Comm Tank showed up on time and finished the job quickly and neatly."
"I want to thank CommTank for the wonderful job that your crew did yesterday while removing and installing my oil tank."
"Thanks so much for getting your guys out here so quickly to take care of the issue. While they could not tell exactly what caused the seepage, they ended up replacing the red connector with the fill gauge to be safe."
"There were two crews on separate days that did a great job and were very knowledgeable about their job and company."
"As for me the customer, I am very pleased on the workmanship that was performed, and I would recommend ComTank to anyone that needs a new tank."
"Your workers were out at my house in Wayland last week and did a fantastic job removing the oil tank from my basement."
"The quality of their craftsmanship is buzzworthy, the work surpassed my expectations."
"They showed up on time, were extraordinarily efficient and neat, provided a comprehensive removal, and were very courteous in all our dealings."
John P Senko.
"You and your entire on-site crew, including Santiago and Carlos, all have been first-rate and first-class."
"Thank you for your competence and professionalism, your cheerful and hard-working staff, your expertise with regulations/compliance issues, and for referring us to Tommasino & Tommasino in Boston."
Richard and Kristen Henshaw.
"Please note that this appreciation comes from a person managing construction for clients for some forty years."
"Excellent work so far. We wish these guys were on all three Boston projects."
Peachtree Corners, GA
"He will refer us to anyone and will definitely be using our services again."
"Please let the crew know that I really appreciate the hard work and professionalism."
"I spoke to Cindy the other day and reiterated to her about how happy we were with our experience."
"The thorough explanation of what was to be done was excellent."
"During this past summer I had an underground oil tank removed and replaced with an indoor Roth oil tank, and was exceptionally pleased with the service."
"In my opinion they were very professional and courteous."
Mary Louise Thrower.
"Thanks again to you and your team for the high level of workmanship and customer performance you provided."
"Your company has been most professional, timely, and informative!"
"This was our first experience with your company and we were very pleased from start to finish."
"Your crew were great to work with and did a great job, although very hot out there, they continued on with no complaints."
"All of our clients are more than satisfied with the quality of CommTanks installations and LEO is as well."
"It was a pleasure having them work at my house."
"They quickly went to work and solved the problem. As worried as I was, Luis made me feel that everything was going to be ok. Luis was always there no matter how many times I called."
Jeffery J. Graham.
New Bedford, MA
"We were so pleased with the removal of the old furnace."
"They tore down part of a wall, shoveled, removed my old tank and replaced it with a new tank, also gave me some oil."
"They were courteous and professional, timely and completed everything as well as anyone could have asked."
"I have dealt with contractors before and was very impressed with your crew."
"I would hope I would never have to have a UST removed again, but if I did, you would be the first people I would call."
"They left the basement much cleaner than when they started the job."
"Kevin's response and his team’s effort to help contain and cleanup a small spill were some of the best I have seen in my 40+ years in the petroleum industry."
"The technicians were outstanding. We needed 3 tanks removed from our basement."
"Kevin Hoag and Nelson were outstanding, they showed at 8:00 AM sharp, they were very professional, explaining all steps, very polite, their work was perfect."
"CommTank just finished the UST removal job and the customer is absolutely delighted."
"Amazed that this level of customer service still exists in this day and age!!"
Jamaica Plain, Ma