Privacy Policy

What Information do we collect?

We collect information from you when you place an order or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To schedule your job
    The email address and telephone number you provide for order processing will only be used to send you information and updates pertaining to your job.
  • To improve our website
    We continually strive to improve our website services based on the information and feedback we receive from you. Visitor information that is non-personal may be used for marketing and advertising.
  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.

Terms of Service and Privacy Policy for SMS

We value your privacy and the information you consent to share in relation to our SMS service. We use this information to send text notifications for quoting, project updates, and scheduling changes. We will not use your number for marketing purposes. Phone numbers used for SMS are not collected or shared with a third party. CommTank is committed to protecting your privacy by adhering to the Telephone Consumer Protection Act.

SMS Opt-in and Opt-out Methods

  • CommTank can use verbal confirmation over the phone or in person as consent to message a customer.
  • A customer texts CommTank first, which is a form of SMS opt-in.
  • A customer can opt out of text messaging by replying STOP to cancel.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order we offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days.

Do we use cookies?
We do not use cookies.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personal identification information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Content
By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

Contact Us
If there are any questions regarding this privacy policy you may contact us using the information below or clicking on this link to email us.

CommTank, Inc.
84 New Salem Street
Wakefield, Massachusetts 01880 USA